Floreani Group Advantage

Kent and Francine Floreani are the owners of several businesses and Kent works with the orthodontic practice, now owned by Dr. O’Toole in Sault Ste. Marie, Ontario. The Floreani Group Advantage is an exclusive membership program built for the team members of these named businesses or divisions. This provides team members and their immediate family benefits and perks at each business in the Floreani Group. The Floreani Group Advantage card encompasses all of the businesses including Floreani, O’Toole & Dool Orthodontists, Great Lakes Honda, Azure Salon Spa Medispa, Our Driving School, and the most recent addition, Dental Solutions.

The Floreani’s have found that in their businesses, the common denominator is people — the ones who work for them and the ones their companies serve.

The Floreani Group History

Team Benefits

We value the hard work & dedication from our team members.

benefits

Our Promise: Create a positive experience with a smile every person, every time

IN OUR TEAM

We aim to provide the best and most memorable customer experience for our clients, throughout any industry! We understand that our clients expect the best service from our team and that’s why we employ leaders, educators and those who thrive in a team-oriented environment. We are very proud of the customer-focused and positive team that we’ve built and their commitment to our customers.

It’s amazing how having a positive outlook and willingness to work together as a team can change the work environment. We appreciate the hard work and dedication that our team members provide to our clients. We want the members of our team to feel valued which is why we love to reward them for all of their hard work!

IN OUR BUSINESS

Customer satisfaction is very important to us! We realize the value of the customer experience at our businesses which is why we continually look for new ways to improve. We educate our customers, build meaningful relationships and try to make their experience as memorable as possible!

We pay close attention to having meaningful content on our website and social media accounts, as well as communicating with our clients in a timely manner. It’s said that the difference between something good and something great is in the details and this is something we definitely structure our business models around.

From the layout of the building to always making sure the coffee is hot and fresh, we are always looking for ways to improve our customer experience! We want to make things as accessible as possible, easier to understand and we want to maintain a consistent open line of conversation with our clients.

IN OUR COMMUNITY

Giving back to a community that has supported us for over 25 years is very important to us. Every year we donate thousands of dollars and thousands of hours working in the community. We pride ourselves on participating in our community events. Not only do we provide financial support but we also assist with promoting, organizing and we volunteer for many events in our community.

Continual support from various organizations, businesses and community members is integral to our success. We could never repay the kindness shown to us through our community, but we try to do so as best as we can!